Introduction
Welcome to RuiValve.com (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ruivalve.com (the “Service”).
Please read this Privacy Policy carefully. By using our Service, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
When you interact with our Service, we may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and mailing address when you contact us or request information
- Business Information: Company name, job title, and industry details when relevant to your inquiry
- Communication Records: Records of your correspondence with us, including emails and support requests
Non-Personal Information
We automatically collect certain information when you visit our website:
- Usage Data: Pages visited, time spent on pages, click-through rates, and navigation patterns
- Device Information: IP address, browser type, operating system, and device identifiers
- Technical Data: Cookies, web beacons, and similar tracking technologies
How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: To provide, maintain, and improve our services and website functionality
- Communication: To respond to your inquiries, send requested information, and provide customer support
- Business Operations: To process transactions, manage accounts, and conduct business activities
- Marketing: To send promotional materials and updates about our products and services (with your consent)
- Analytics: To analyze website usage patterns and improve user experience
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in:
- Website hosting and maintenance
- Email marketing services
- Analytics and performance monitoring
- Customer support systems
Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Prevent fraud or security threats
- Enforce our terms of service
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data transmission using SSL/TLS protocols
- Secure server infrastructure and regular security updates
- Access controls and authentication procedures
- Regular security assessments and monitoring
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve website functionality and performance
- Provide personalized content and advertisements
You can control cookie settings through your browser preferences. Please note that disabling cookies may affect some website functionality.
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal information we hold
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your information in a portable format
- Opt-out: Unsubscribe from marketing communications at any time
- Objection: Object to certain processing of your personal information
To exercise these rights, please contact us using the information provided below.
International Data Transfers
If you are located outside of [Your Country/Region], please be aware that your information may be transferred to and processed in countries where our servers are located. We ensure that appropriate safeguards are in place to protect your information during such transfers.
Children’s Privacy
Our Service is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on our website with a new effective date
- Sending email notifications for significant changes
- Providing prominent notice on our website
Your continued use of our Service after any changes constitutes acceptance of the updated Privacy Policy.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
RuiValve
Email: vicky@ruivalve.com
Phone: +86 15021749077
WhatsApp: +86 150 2174 9077
Address: Building 8, No. 1098, Chuansha Road, Pudong New District, Shanghai, China
For privacy-specific inquiries, you may also contact us at: vicky@ruivalve.com
Governing Law
This Privacy Policy is governed by the laws of the People’s Republic of China without regard to conflict of law principles.